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Xylem中国

Xylem. 取自古希腊语,我们的名字是指植物中帮助将水和营养物质从根部输送到枝干的组织。 对于Xylem的员工而言,我们的名字意味实现我们的价值,同时帮助我们的客户解决最具挑战性的水问题,设立流体技术应用和水技术解决方案的行业标准。
职位类别:技术支持 工作地点:上海 发布日期:2013-03-14
工作性质:全职 招聘人数:1 浏览次数:3362

职位描述/要求:

Part 1. Describe the Position

 

Summary:

 

(1)      Job Purpose: One-sentence description of the overall purpose/mission of the job; the rationale of why the job exists and how it contributes to the company.

(2)      Goals and Objectives: Several bullet points for setting performance objectives.

 

l  To be expert of pump product and pump system.

l  Work with sales team and achieve the sales target of region.

l  In long term, use Customer Relationship Management tools such as Siebel, to provide effective customer services.

l  Provide value-added service which combines technical solution and commercial terms to the customer.

l  成为行业技术专家

l  和销售团队共同工作一起完成区域销售目标

l  长期地,使用客户关系管理工具提供有效的客户服务,比如Siebel

l  向客户提供增值服务,包括技术解决方案和商务条款的结合

 

A)          List the essential functions and major activities in order of their importance.

 

l  Analyze technical requirements and needs of customers, making the best solution for the customer.

l  Hold technical seminars for Design Institutes, Contractors, Distributors and End User Customers.

l  Communication on products and applications with overseas and local manufacturers and suppliers.

l  Technical training for internal department, where required.

l  Provide engineering and technical support to all Sales, Distributors and Special Customers

l  Responsible to provide Sales support by preparing proposals for Products.  

l  分析客户的技术需求,提供能满足需求的最佳解决方案。

l  举办设计院,承包商,分销商和终端用户举办技术研讨会

l  同海外及当地的制造商和供应商沟通产品和应用

l  向有需求的内部部门提供技术培训

l  向所有区域销售、分销商和特定客户提供工程和技术支持

l  负责对项目提供技术支持

 

 

Part 2.     Describe the Person

 

A)     Minimum professional and educational background desired (include years of experience).

 

(1)     Key technical skills and knowledge.

 

(2)     Performance Measures/ KPIs

 

l  Education: Bachelor Degree, B.S. in Engineering preferred.

l  Experience: Minimum 0-3 years

l  Excellent PC skills including, but not limited to Word, Excel, PowerPoint and Access.

l  Excellent verbal and written communication skills.

l  CET-4, good written English skill

l  Word, Excel, PowerPoint, CAD

l  教育背景:学士学位,工程专业优先

l  工作经验:最少0-3

l  优秀的计算机技能,包括但不限于Word, Excel, PowerPoint and Access

l  优秀的口头及书面交流能力

l  英语CET4,书面英语良好

l  Word, Excel, PowerPoint, CAD技能

 

 

B)          Describe the most important Leadership competencies required of the individual. (5-8 competencies from VBLD, TOP 3 are mandatory competencies)  

 

(1)     Include the competencies identified for the position that differentiate superior performance.

 

(2)     Job fit highlight: the factors within the job that certain employees may find particularly satisfying or dissatisfying. Such as, heavy volume of paper work, travel into dangerous countries, opportunities to work with all kinds of people.

 

l  Communication Skills

l  Solving Ability

l  Planning  & Layout

l  Persuading Ability

l  Pressure Bearing Ability

l  Organizing Ability

l  沟通交流能力

l  解决问题能力

l  计划安排能力

l  说服力

l  抗压能力

l  组织能力

 

 

C) Career Pathways: identify the classification/s that might be next career opportunity for employees in the classification.

 

l  Team work

l  Moral & Honesty

l  Applicability

l  Learning Ability

l  Initiative

l  Customer Service

l  Coordination & Communication

l  Responsibility

l  团队意识

l  诚实守信

l  适应能力

l  学习能力

l  积极主动

l  客户服务意识

l  协调沟通能力

l  有责任感

 

联系方式

联系地址:上海市遵义路100号虹桥上海城A座30层 邮政编码:200051 联 系 人:hr
电子邮箱:Hr.China@Xyleminc.com 公司主页:http://www.xyleminc.com
联系电话:86-021-22082888 传真:86-021-22082999
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